Greetings,
I don’t seem to be able to create a PDF Folder on our Shared Drive.
When I run my workflow, it gives me the error:
If I change the folder to something on My Drive, it works just fine. Any assistance would be great! Thanks in advance.
locomot1f Hi there! How are you doing?
Have you checked your permissions to the shared drive?
For example, the image below is one of our shared drives and I don’t have access to create anything (all in grey 😪)
Greetings Karoline,
Thanks for replying and contributing.
I have permissions. It works fine for updating files on our Shared Drive.
The one other thing I’ve not tried is to run a workflow to create a new file on a Shared Drive. Maybe something with the system not being able to create things on the Shared Drives…?
locomot1f
No, I don’t think that is a Sheetgo limitation, look:
Do you mind sharing your workflow with me?
Enter our web app, click on the workflow, and then on “share settings.” Add my email karoline@sheetgo.com, and make sure you enable “manager” access
Let me know if you need anything else.
Thanks in advance.
locomot1f Hi Ben, the tech team is investigating, and as soon as possible I’ll get back to you!
Thanks for understanding :)
locomot1f Hi Ben, I’m sooo joyful to inform you that the tech fixed the issue! Please, could you go back to your workflow and try to connect to a shared driver again? Thanks for your patience and for being so pleasant ;)
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I don’t seem to be able to create a PDF Folder on our Shared Drive.
