Login troubleshooting


#1

Hi Community,

If you’re experiencing any kind of login issues, please help us troubleshoot by responding to the following questions:

  1. Can you log in using the incognito mode?
  2. Can you log in on app.sheetgo.com?
  3. Can you log in on the add-on sidebar?
  4. Can you log in on either app.sheetgo.com or the add-on sidebar using another email account?
  5. Can you log in using Chrome?
  6. Can you log in using Safari?
  7. Can you log in using Firefox?
  8. Can you open any other Google Sheets add-on?

Responding to these questions is of great help! :slightly_smiling_face::+1:

Thank you!

-bobby


made this a banner . It will appear at the top of every page until it is dismissed by the user. #2

pinned globally #3

removed this banner . It will no longer appear at the top of every page. #4

unpinned #5