Where is the option to delete your account?

Kaw

Hi team,

I found Sheetgo is a great product but just not the right fit at the moment.

How can I delete my account with you guys?

Support from Sheetgo

Kaw sad to see you go but you can always come back, of course! :)

Generally, email support@sheetgo.com with your deletion request or PM me with your Sheetgo email and I can do it as well.

See you!

Dhananjay

Support from Sheetgo

Hi, can you help me to delete my account. Its under 7 days trial bur I would need to delete it.

Thanks

Debbie

Hi all,

Why do I need to reach out to support to delete my account?

This option needs to be on the account page!

Support from Sheetgo

Debbie I totally feel you. Most software have this option.

@Precious @Oliver how many requests are you getting of those kind?

Precious

Support from Sheetgo We get this a lot! At least 5 times when the chat isn't busy.

Support from Sheetgo

Precious 5 times per day or week?

Oliver

It's commonly asked in the chat and I think the developers have a reason for not having it in the product yet.

Support from Sheetgo

Oliver developers have a reason

@Willian from Sheetgo?

Willian from Sheetgo

Oliver I think the developers have a reason for not having it in the product yet.

Actually, we don't have specific reasons. However, due to the complexity of it, we decided to offer this option in a manual way in our internal admin system, that's why people need to ask us to do that.

Precious

Support from Sheetgo per day. I've deleted two users just this morning.

DanielSiddiqui

Please delet my account.

Karoline from Sheetgo

DanielSiddiqui Hi Daniel, I see you’re on a trial. You have seven days to try it out, and then you’ll be on a free plan. If still wish me to delete your account, please let me know :)

DanielSiddiqui

Karoline from Sheetgo yes, karoline please delet it. I need to connect to this e-mail adress with another account, which is not working while this account is still active.

Karoline from Sheetgo

DanielSiddiqui Done! :)
Please, let me know if you need something else!

Karoline from Sheetgo

Dhananjay Hi Dhananjay,

We can help you, but I see that you’re on trial, which means you are not incurring any charges.
After your 7-day trial expires you’ll have access to a free plan. If you decide you’d like to use the premium feature you can choose to subscribe.

If you still want to delete your account, we have a great article with a guideline here.

Please, let me know if you need further assistance!!