Support from Sheetgo beepm.online in addition to what @Karoline from Sheetgo is saying, have you tried already the incognito/private mode of your web browser? Aside, is your email linked to a cloud storage provider such as Google, Dropbox or Microsoft?
Karoline from Sheetgo beepm.online Hi there :) I couldn’t find an account under the e-mail: backup@beepm.online but I was able to find one under beepmonline@gmail.com Could you please test it out? Let me know 😊
Karoline from Sheetgo Hi there :) Could you kindly give me more details? Are you getting an error message?